Some organisations believe that the well-known approaches to improvement (such as TQM, etc.) are, in fact, pre-packaged
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Some organisations believe that the well-known approaches to improvement (such as TQM, etc.)
are, in fact, pre-packaged ‘solutions’ made up by selecting from a set of common ingredients.
So, does this mean that anyone can simply pick out whatever elements appeal to them and construct their own improvement approach?
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Related Book For 
Service Operations Management
ISBN: 978-1292064468
5th Edition
Authors: Robert Johnston ,Michael Shulver ,Nigel Slack ,Graham Clark
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