Suggest how the following three service operations might measure their capacity, outlining the problems in so doing:

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Suggest how the following three service operations might measure their capacity, outlining the problems in so doing:

(a) a garden centre that sells plants and gardening supplies;

(b) a hospital; and

(c) an online fashion retailer.

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Service Operations Management

ISBN: 978-1292064468

5th Edition

Authors: Robert Johnston ,Michael Shulver ,Nigel Slack ,Graham Clark

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