To understand the importance of managing the total chain of processes experienced by customers
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To understand the importance of managing the total chain of processes experienced by customers
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Rayan Gilbert
I have been teaching since I started my graduation 3 years ago. As a student, working as Teacher/PA has been tough but made me learn the needs for student and how to help them resolve their problems efficiently. I feel good to be able to help out students because I'm passionate about teaching. My motto for teaching is to convey the knowledge I have to students in a way that makes them understand it without breaking a sweat.
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Related Book For 
Service Operations Management
ISBN: 978-1292064468
5th Edition
Authors: Robert Johnston ,Michael Shulver ,Nigel Slack ,Graham Clark
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