Use the flowchart and the results of the analyses to build an operational model of the care

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Use the flowchart and the results of the analyses to build an operational model of the care process in Excel, by modelling:

a. Inflow of patients per year.

b. Each step in the diagnostic phase, therapeutic phase and follow-up phase in terms of:

i. Content of the activity.
ii. Percentage of patients making use of the activity.
iii. Duration of the activity.
iv. Type and amounts of resources used for the activity.

c. The different trajectories followed by patients, linking to the activities that are part of each trajectory.AppendixLO1

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Operations Management For Healthcare

ISBN: 978-0367895952

2nd Edition

Authors: Jan Vissers ,Sylvia Elkhuizen ,Nathan Proudlove

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