What are the similarities and differences in terms of the operational challenges faced by global service organisations
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What are the similarities and differences in terms of the operational challenges faced by global service organisations such as FedEx, Accenture, Amnesty International and Red Crescent? Use their websites for more information about what the organisations do. lop88
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Service Operations Management Improving Service Delivery
ISBN: 9780273740483
4th Edition
Authors: Robert Johnston, Graham Clark, Michael Shulver
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