1. More people are employed in service occupations, where success depends on how well the customer is...

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1. More people are employed in service occupations, where success depends on how well the customer is served. Writing in Liberation Management, Tom Peters states: “All business decisions hinge, ultimately, on conversations and relationships;

all business dealings are personal dealings in the end.”39

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The Art Of Leadership

ISBN: 9781260092660

4th Edition

Authors: George Manning, Kent Curtis

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Question Posted: Oct 04, 2024 08:03 AM

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1. More people are employed in service occupations, where success depends on how well the customer is...

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The Art Of Leadership

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