For information to be valuable, its quantity is not as important as its relevance and timeliness. With regard to information, leaders must know:

a. All the information that affects their work.

b. Any information others in the organization expect them to know.

c. How much information is sufficient, what the focus of information is, what it indicates, and its bearing on decisions.

d. Information that is important to the department or service but not necessarily important to others in the organization.