■ Remember Harry Truman’s advice: “I want people around me who will tell me the truth as they see it. You cannot operate if you have people around you who put you on a pedestal and tell you everything you do is right. Because that can’t be possible.”10 P. My people know and feel free to use a right of appeal, formal and informal.

1. There is no procedure for appeal.

2. There is a procedure, but it is not widely known.

3. Some do.

4. Most do.

5. All do.

Rationale: