You have been asked to evaluate the effectiveness of a training program for new salespeople working at
Question:
You have been asked to evaluate the effectiveness of a training program for new salespeople working at their retail clothing outlets. To evaluate the effectiveness of the training program, you have measures of the following available to you: sales numbers, customer ratings of helpfulness, and supervisor ratings of team effectiveness – all important metrics! Would you use these multiple criteria or create a composite to evaluate the program? Explain the reasoning behind the approach or approaches you would take.
Fantastic news! We've Found the answer you've been seeking!
Step by Step Answer:
Related Book For
Psychology And Work An Introduction To Industrial And Organizational Psychology
ISBN: 9780367151287,9780429618932
2nd Edition
Authors: Donald M. Truxillo; Talya N. Bauer; Berrin Erdogan
Question Posted: