Question
Social media sites and apps are increasingly utilizing (and providing to others such as friends) consumer information that many might consider private, including a person's
Social media sites and apps are increasingly utilizing (and providing to others such as "friends") consumer information that many might consider private, including a person's location and product or service purchasing preferences. This has resulted in a degree of controversy, such as that experienced by Apple and Google.
Discuss how marketing departments can utilize social media consumer information to benefit their company and their customers while also taking into account privacy concerns.
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Principles of Marketing
Authors: Philip Kotler, Gary Armstrong
17th edition
013449251X, 978-0134461434, 134461436, 978-0134492513
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