The Occupational Safety and Health Act (OSHA) was founded in 1971 by the United States government to ensure safe and healthy working conditions by enforcing standards and providing workplace safety training. In regards to Amazon's warehouse operations; they are the agency responsible for enforcing and inspecting workplace safety standards and receiving complaints and reports about unsafe conditions. OSHA would also be the agency responsible for investigating discrimination, such as not hiring black people to drive delivery trucks. I would agree with the description of "grueling" work for this title. Because Amazon no longer even requires a GED or high school diploma they pay very little and the work is strenuous. Conditions are not always safe and employees are often not trained properly on how to operate machinery, sometimes working without proper safety equipment as well. It is OSHA's responsibility to protect all employees from harm and ensure safe equipment and working environment. If an employee feels as though these needs are not being met or provided, they can make a confidential complaint and be protected against retaliation.

If I served as an HR consultant for Amazon, I would really focus on trainings as related to Job Design. Accidents happen at EVERY job, but an environment such as a warehouse with machinery, heavy lifting, and other dangerous possibilities is obviously at an increased risk. I would redesign the training module and possibly have someone from OSHA come in to explain the way incidents should be avoided if possible, dealt with when they occur, and reported if employees think that their environment is unsafe. I believe that preparing employees before they actually get on the floor is the best possible course of action from a Human Resources position. It's also important to have someone in each department trained in CPR, first aid, and beyond, such as how to use a defibrillator or how to recognize dangerous health risks such as low blood sugar or drug use. Accidents will happen, best to train your staff on how to react to the number of possible accidents so they are knowledgeable and prepared.

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