Answered step by step
Verified Expert Solution
Question
1 Approved Answer
(0) Joseph and Krystal are part of your social group. They joined Missiles Financial Services together as middle managers. Each one, reports to a different
(0) Joseph and Krystal are part of your social group. They joined Missiles Financial Services together as middle managers. Each one, reports to a different senior manager. These senior managers report to the Managing Director. Once a month after payday, Joseph, Krystal and other members of the social group all try to have lunch together. Joseph is very distressed. Ive had an awful week and this morning was the worst! He recounts what happen between himself and Nicholas, his manager. Nicholas and I were to meet with a new supplier to finalize a contract. I have been dealing with the supplier all this time, over two and a half months and we just needed to finalize the costing. We had reached an agreement about the cost that both of us were comfortable with. For the past two weeks, I have been trying to get Nicholas to look at the contract and agree the figures etc. We really need this guys company. They are fast and have a great reputation for products and services. The price is good and they are willing to customize the stationary, with no additional cost to us. Anyway, Nicholas was always too busy to meet. I emailed him the contract and my teams thoughts on how we should proceed hoping he would read it. My team consists of the Accounts/Finance Manager, Inventory Manager, Legal Officer, Research & Development Manager, Public Relations Manager and I, and we meet at different times and days. Anyway we, Nicholas and I, met with the supplier this morning. We are going through the contract, the next thing I know Nicholas says, This wont work for us. The cost is too high. Where did these calculations come from? If the floor had opened up and swallowed me I could have not been more embarrassed. I mean I spent three weeks, working on it with the team Accounting, PR and Legal! Joseph shaking his head continued, he just took over the conversation. I mean we got the contract signed but in the end all that happened was that the figures were rearranged we still end up paying the same. I am tired of this foolishness. He stays locked in his office on his cell every day. Only God knows what he does in there. Your assessment comprises of the following questions: Perceptions 1. STEREOTYPING - This is the tendency to ascribe positive or negative characteristics to a person on the basis of a general categorisation and perceived similarities. The perception of that person may be based more on certain expected characteristics than on the recognition of that person as an individual. It is a form of typecasting. Stereotypingis a means of simplifying the process of perception, making sense of the world and making judgements of other people instead of dealing with a range of complex and alternative stimuli. It occurs when an individual is judged on the basis of the group to which it is perceived that person belongs. When we see all people belonging to a particular group as having the same characteristics, we are stereotyping individuals. Pre-judgements are therefore made about an individual without ever really knowing whether such judgements are accurate; they may be wildly wrong. Examples of common stereotyping may be based on: nationality, for example all Germans are orderly and industrious, all Australians like cricket; occupation, for example all accountants are boring, all librarians are serious and undemonstrative; 2. THE HALO EFFECT The halo effectis the process by which the perception of a person is formulated on the basis of a single favourable or unfavourable trait or impression. The halo effect tends to shut out other relevant characteristics of that person. Some examples might be as follows: A candidate for employment who arrives punctually, is smart in appearance and friendly may well influence the perception of the selectors, who then place less emphasis on the candidates technical ability, qualifications or experience for the job. A new member of staff who performs well in a first major assignment may be perceived as a likely person for promotion, even though that assignment is not typical of the usual duties the member of staff is expected to undertake. A single trait, such as good attendance and timekeeping, may become the main emphasis for judgement of overall competence and performance rather than other considerations such as the quantity, quality and accuracy of work. A particular danger with the halo effect is that where quick judgements are made on the basis of readily available stimuli, the perceiver may become perceptually blind to subsequent stimuli at variance with the original perception and (often subconsciously) notice only those characteristics that support the original judgement. See also the self-fulfilling prophecy, discussed below. The rusty halo effect The process may also work in reverse: therusty halo effect. This is where general judgements about a person are formulated from the perception of a negative characteristic. 3. PERCEPTUAL DEFENCE Perceptual defenceis the tendency to avoid or screen out certain stimuli that are perceptually disturbing or threatening. People may tend to select information that is supportive of their point of view and choose not to acknowledge contrary information. For example, a manager who has decided recently to promote a member of staff against the advice of colleagues may select only favourable information which supports that decision and ignore less favourable information which questions that decision. 4. PROJECTION Attributing, or projecting, ones own feelings, motives or characteristics to other people is a further distortion which can occur in the perception of other people. Judgements of other people may be more favourable when they have characteristics largely in common with, and easily recognised by, the perceiver. Projectionmay also result in people exaggerating undesirable traits in others that they fail to recognise in themselves. 5. SELF-FULFILLING PROPHECY A common feature of social interaction is the concept of the self-fulfilling prophecy(sometimes known as the Pygmalion effect), a term that is usually attributed to Merton.67The essence of the prophecy is that simply because it has been made, this will cause it to happen. People strive to validate their perceptions irrespective of the actual reality. Question 1: which of the 5 perceptions above is being portrayed by Nicholas in this scenerio? Question2: Which leadership style would be attributed to Nicholas and state any two traits of the chosen leadership style that would/not motivate staff/
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started