1	1. What are the steps involved in establishing the purpose of a presentation and profiling the potential audience characteristics?	new
2	2. Identify two information types you would research and use to prepare prior to going to a market appraisal.	new
3	3. Regulatory obligations are responsibilities which relevant personnel are expected to uphold depending on the setting that they are in. List three of the applicable regulatory or requirements that relate to delivering presentations to a client in real estate and how they apply.	new
4	4. Outline the principles of ethical practice in real estate.	new
5	5. You should tailor your presentation to suit your audience.	new
6	6. List three presentation techniques that can be used to match the audience characteristics, the purpose of the presentation and the outcomes required.	new
7	7. At the presentation the landlord advises the air conditioner in the property is not working but they don't intend to do anything about it. What advice would you give the landlord in accordance with their obligations under the Residential Tenancies Act (RTA)?	new
8	8. A vendor does not require any written evidence of how the estimated selling price was calculated.	new
9	9. What types of equipment can be used to support the effective delivery of presentation content? List three different types of equipment including graphics, audio, and materials.	new
10	10. Explain why it is important to summarise the key concepts and information provided in the presentation to the client.	new
11	11. The vendor advises that the fireplace does not work as there is no chimney, but they want it to be photographed as a feature of the property. What advice would you give under the Property and Stock Agents Act 2002 (PSA)?	new
12	12. The Property & Stock Agents Act sets out laws regarding misleading advertising.	new
13	13. Explain why it is important to be aware of time constraints when planning and delivering a presentation to a client. Discuss the importance of sequence.	new
14	14. What are the legislative requirements that apply to a real estate presentation? List three different pieces of legislation that might impact a presentation.	new
15	15. Outline one strategy you can use to collect client feedback and responses. Explain how the feedback information and responses can be analysed and used to improve presentation content, techniques, and delivery.	new
16	16. Briefly describe the following principles of effective communication that would apply to the property industry.	new
17	17. Define the term 'presentation aid' in relation to market appraisals and presentations and give three examples.	new
18	18. Define the term 'presentation materials' and give three examples.	new
19	19. List three questions you could ask a vendor or landlord to assist you in establishing the purpose of the market appraisal or presentation.	new
20	20. When delivering the market appraisal what is the optimal location within the property to deliver the information? Why do you think the location is the best location?	new
21	21. Questions are used to gather information. What is an open or discovery question and when would you use it? Give examples of how you would ask open questions.	new
22	22. What is a closed question and when would you use it? Give an example.	new
23	23. When advising the vendor or seller about the estimated selling price (ESP) you must ensure the range is not greater than 10%?	new
24	24. Photos of property views or local areas need to be labelled with the words, 'Location Shot Only'.?	new