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6.14 Claim Request: Not-So-Automatic Refund You work for Signet Hotels, a large chain of hotels and resort properties. A recent business trip took you to Argentina, where you had two days off and a chance to do a lot of shopping. The Argentine peso is currently trading at one third the value of the Canadian dollar, so everything you purchased was a third of the cost of buying it in Canada. You bought some souvenirs for your family, some clothing for yourself (including a leather jacket), and an anniversary gift for your partner: an expensive silver bowl. In total, your purchases came to about 1,000 Argentine pesos, or $300 Canadian. At three of the stores in which you shopped, you were offered the opportunity for rebate of your sales tax, through a company called Global Blue Tax Free. In essence, if you fill out some paperwork and save your receipts, once you get to the airport, Global is supposed to give you your tax back. You figure you'll get back about 200 pesos or $70 Canadian. When you get to the airport in Buenos Aires, everything goes smoothly. Global asks if you'd like your refund issued via cheque or directly onto your credit card. You choose the credit card option. Back in Canada, you wait for two months without receiving the refund on your credit card statement. Your Task. Write a short claim request e-mail to the Manager of Refunds at Global Blue Tax Free. Related Web site: www.global-blue.com. CF TH