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1 7 . Customers have different types of needs. Which are true statements about 'implicit' needs? Select from the options below: A . Needs expressed
Customers have different types of needs. Which are true statements about 'implicit' needs?
Select from the options below:
A Needs expressed directly by customers during qualitative research
B Needs that customers acknowledge but do not prioritise highly enough to sway a purchasing decision
C Needs that influence buying behaviour, though the customer may not recognise or state them
D Needs that customers have but are not yet satisfied, as currently no products or services exist to serve them
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