1- A small in a popular resort area has 10 rooms. The hotel manager estimates that 15% of all confirmed reservations are "no shows". Consequently, the hotel accepts confirmed reservations for as many as 13 rooms. If more confirmed reservations arrive that there are rooms, the overbooked guests are send to another hotel and given a complementary dinner. If the hotel currently has 13 confirmed reservation, find

1. The probability that no customers will be sent to another hotel, means just 10 confirmed reservations show up.

b) The probability that 2 customers will be sent to another hotel, means 12 confirmed reservations show up.

c) The average of full rooms in this hotel (average of showed customers)