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1 . Analyze data The market research team analyzes and interprets play observations and focus group interviews. Step 2 : Develop the research plan 2

1. Analyze dataThe market research team analyzes and interprets play observations and focus group interviews.
Step 2: Develop the research plan
2. Offer discountBased on focus group feedback, Fisher-Price offers an on-package discount to reduce price to consumers.
Step 3: Collect relevant information
3. Observe childrenResearchers watch children playing with "Everyday Heroes" in Fisher-Price's "Play Lab."
Step 3: Collect relevant information
4. Research objectiveFisher-Price wants to determine if kids will play with the toy more if it does not fall over.
Step 5: Take marketing actions
5. Change nameBecause moms are skeptical about the "Everyday Heroes" name, Fisher-Price changes the product's name to "Rescue Heroes."
Step 5: Take marketing actions
6. Determine constraintsFisher-Price must specify the limits on time and money available for research.
Step 3: Collect relevant information
7. Launch productFisher-Price launches the "Rescue Heroes" product in test markets.
Step 2: Develop the research plan
8. Boys like itBoys played with the new prototype longer than any toy ever tested.
Step 3: Collect relevant information
9. Present resultsThe marketing team for the "Heroes" product presents results to management.
Step 4: Develop findings
10. Best approachFisher-Price decides that watching children (observation) would be the best approach to collect data.
Step 5: Take marketing actions
11. Conduct focus groupsWhile children are playing with the new toys, Fisher-Price collected feedback on possible marketing tactics from mothers.
Step 1: Define the problem
12. Monitor salesFisher-Price evaluates the results of its marketing changes by monitoring sales in the test markets.
Step 2: Develop the research plan

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