1. Assume you are Lucy and calculate the turnover rate for Rasi Co.

2. Select two other talent management metrics from the unit materials and calculate them.

Rasi Co. in TAS provides unique services to out-of-state businesses that are considering relocating to the state. Another key task of the company is to help those recently relocated businesses get settled and operate as quickly as possible. The Rasi Co put together a good record of efficiently helping more than 21 businesses move into the TAS in four years. The Rasi Co in TAS is staffed with a CEO/Owner, General Manager, Assistant Manager, Business Development unit, Budgets Unit, Legal Unit, and Pricing Unit. The head of the Business Development unit, Budgets unit, Legal unit, and Pricing unit report directly to Peter Jordan, the CEO. The General Manager responsibility is to manage and organise the relationships between these four units and take care of HR activities. Companies that like to move to TAS, initially contact the Business Development unit to plan the transition. The Legal department takes care of the legal obligations of the shift. The pricing unit is responsible for calculating the cost of the move and conducting essential studies about the competitive posture of Businesses in TAS. Finally, the Budgets unit provides clients financial advice and helps them finance the cost of transition if the cost is over their finical power. In July 2019, John Smith was initially made acting General Manager of the Rasi Co. after the hasty leave of the previous General Manager in May. After three weeks of keeping things running, he was promoted to General Manager. During his time as the acting General Manager, John had time to review the work system in Rasi Co. The first thing that caught his eyes was the lack of a coherent HR system in Rasi Co. To John, allocating the HR tasks to the general manager made sense six years ago that Peter Jordan founded the company. Still, Rasi Co has grown dramatically, and it was the time to have an HR department. John wanted to share his concern with Peter. He knew Peter was a man of logic, so he decided to create a business case and show how much the lack of a coherent HR system might cost the company. Thus, he contacted his friend, Lucy, an HR consultant and asked her to help him. Lucy agreed to help John and asked him to give her access to the company data. The next day John emailed the following information to Lucy (Table 1). Lucy decided to use turnover rate and two other Talent Management Metrics to justify why Rasi Co. needs an HR department. She sent the result to John, and John wrote a report to explain the shocking results. In September 2021, he scheduled a meeting with Peter to present his report. Table 1: Rasi Co. Information Year 2014 2015 2016 2017 2018 2019 2020 #Staff beginning 5 ? ? ? ? ? 2 8 ? 0 #New hires 14 9 11 15 5 #Retirment 0 0 1 1 0 4 1 2 1 1 2 1 0 1 2 4 4 4 6 0 #Dismisal #voluntary separation Movement between departments Turnover rate (%) 1 3 1 4 3 4