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1. Based on the given Scenario: Pelican Waters Council inActivity 1C-1F,when collecting relevant information to make decisions how to make sure the information recorded were

1. Based on the given Scenario: Pelican Waters Council inActivity 1C-1F,when collecting relevant information to make decisions how to make sure the information recorded were documented as per Pelican waters council documentation policy. Please list down the steps involved when documenting the information.

Please see the below table as an example and you cannot answer the same as the example provided.

Source of Information Type of Information Document information Database for reports
Customer service and after sales
  • Number of complaints received in product quality
  • Complaints on after sales service provided
  • Common customer queries
  • Customer feedback and suggestions
  • Learners give at least one example of document information required. It must relate to source of information that they mentioned in column one.
  • Learners give at least one example of database for reports. It must relate to source of information that they mentioned in column one.

Scenario

Mr. Dash, the owner and CEO of the hypothetical fitness company called Jumping Winning, was planning to expand operations and launch his gym in various neighbourhoods in Melbourne. However, he needed to make two decisions:

  • How many gyms should he open?
  • Which locations would provide the best returns for his investment?

Mr. Dash had sufficient data such as the demographics of people in various neighbourhoods, real estate and other costs, purchasing power and so on. He was uncertain about the demand and, using various probabilities, created various scenarios and performed a simulation in Excel. This helped him realise that there were two neighbourhoods where he had the best prospects to make profitable returns from the gyms, and he decided to prioritise and begin his business expansion with those two locations.

1.Based on the given scenariobriefly explain how each of the following quantitative methods are used to assist in making informed decisions. Complete the table below.

Quantitative Method Description
a. Statistical analysis

b. Correlation calculations

c. Short-term, medium-term and long-term trend analyses

Short-term trend analysis

Medium-term trend analysis

Long-term trend analysis

d. Probability assessment

a. Dynamic programming

b. Linear programming

c. Queuing theory

d. Simulation

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