1. Compare and contrast the three options from the perspective of customer service. Which do you believe will provide the best level of service? Why?

2. Compare and contrast the three options from the perspective of cost. Which one do you believe will provide the most economical solution for PAC? Why?

3.What types of functional and cost trade-offs will Sumner need to analyze?

4.Which distribution option do feel gives PAC the best opportunity for future success? Why?

5.How should PAC leverage automation for its consumer fulfillment processes?