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1. Compare the lean service system of Southwest Airlines against another full-service airline that is considered a competitor. Examples include (United Airlines, Delta, Frontier). 2.

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1. Compare the lean service system of Southwest Airlines against another full-service airline that is considered a competitor. Examples include (United Airlines, Delta, Frontier). 2. Evaluate the differences in the following: a) airplane boarding process, b) cabin service, c) ticket transfer to other Southwest flights, d) frequent flyer program, e) baggage handling, f) seat assignment system, and g) service encounters. As a hint it may be easier to compare the same destination with both airlines. To do this you will need to find 2 airlines that are offering the same flights. Only choose one airline other than Southwest. You should have 7 answers as well as a paragraph concluding your findings

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