Jubilee Products hired your firm, HR Partners, to conduct a brief employee satisfaction survey.

Data received from 336 of Jubilee’s 407 employees are available at http://thomsonedu.com/

bcomm/krizan. The survey questions and data coding scheme follow. Analyze the data and present your results in a formal report that includes a letter of transmittal and an executive summary.

• Job Class (1 = Supervisory,Managerial; 2 = Technical/Professional; 3 = Labor;

4 = Administrative Support; 5 = Maintenance)

• Length of Service (1 = less than 1 year; 2 = 1– 5 years; 3 = 6–10 years; 4 = over 10 years)

• Questions (rating scale is 1 = strongly disagree, 5 = strongly agree)