1. Compute MSE, MAD, and MAPE for the following customer satisfaction data:

Month	Customer Satisfaction Score	Forecast
1	88.7	83.3
2	87.7	86.5
3	90.1	88.3
4	93.0	89.1
5	91.2	90.4

Do not round intermediate calculations. Round your answers to three decimal places.

A. MSE______

B. MAD_______

C. MAPE________

2. Cynthia's Design Studios had sales the last four months of $13,700, $15,400, $17,500, and $18,600. Sales are related to how many designers Cynthia has on-duty. The sales forecast helps her decide on the proper staffing levels. Round your answers to the nearest whole number.

A. What is the forecast for the fifth month using a two-period moving average?__________

B. What is the forecast for the fifth month using = 0.9 in an exponential smoothing model with A₄ = 18,600 and F₄ = $16,923 to get things started.________

3.Exotic Wines, Inc. wants to use exponential smoothing with = 0.45 to forecast demand in bottles sold. The demand the last four months are 3,221, 3,997, 2,845, and 4,412 bottles. The forecast for bottles was 3,221 bottles for the second month. What is the forecast for the fifth month? Round your answer to the nearest whole number.

_________bottles