1. Critically analyse the common practices and strategies used for improving individual and group performance within an organization? 2. What are the implications of power and power dynamics in organizational behavior? 3. How do external environmental factors impact organizational behavior? 4. How do communication processes affect performance and create a healthy working environment? 5. What are the different approaches to managing diversity in an organization? 6. For employees, stress is also a fact of life and it continues to increase over time. A 2001 survey done by Ipsos - Reid of 1500 Canadians with employer - sponsored health care plans found that 62 percent reported experiencing "a great deal of stress on the job." Workplace stress was bad enough to cause 34 percent of those surveyed to say that it had made them physically ill. Design strategies that can be used in modern organizations to deal with workplace stress. 7. Conflicts are common in all organizations and are inevitable. They may arise as a result of a disagreement over goals or on the means to be adopted to attain them. According to Washington Business Journal (2005), a typical manager spends 25-40% of his or her time dealing with workplace conflicts. That is one to two days of every work week. Design strategies that can be used in resolving conflict in the organization 8. A Conference Board of Canada report found that more than 80 percent of its 109 respondents used teams in the workplace. This finding is similar in the United States, where 80 percent of Fortune 500 companies have half or more of their employees on teams. As well, 68 percent of small US manufacturers use teams in their production areas. The extensive use of teams creates the potential for an organization to generate greater outputs with no increase in inputs. Using the National Institute of Public Administration as an example of a team in Zambia, what strategies would you introduce in order to make the Institution more effective. 9. Think of two organizations (either public or private one that you consider successful and the other unsuccessful). What leadership styles appear to be used in these organizations? Give some specific examples of the types of leadership behaviours you observe. How would you evaluate the leadership style? is it appropriate for the organization? Why or why not? To what degree do you think leadership style influence an organization outcome? 10. Based on the knowledge acquired in organization behaviour, critically write strategies on how to motivate employees in both the private and the private sector. 11. Organisational change is the term used to describe the transformation that an organization goes through in response to a strategic reorientation and various strategic changes taking place inside or outside the organization. With the use of practical examples, critically examine both external and internal forces that result in pressure for change in modern organizations. 12. As the modern world continues to grow and evolve, emotional intelligence (EI) has become more important than ever. It is the ability to understand and manage your own emotions, as well as the emotions of others. This skill is critical for success in any area of life, from personal relationships to professional success. Explore how traits of an Emotionally Intelligent leader help make the organization successful 13. With the use of practical examples, examine the relationship between the following concepts: a) Employee satisfaction and organization productivity b) Employee satisfaction and customer satisfaction 14. One of the most well-documented findings from studies of individual and organizational behaviour is that organizations and their members resist change. With the help of practical examples, examine various sources of resistance to change. 15. The more recent approaches to leadership move away from the supervisory tasks of leaders and focus on vision-setting activities. These theories try to explain how certain leaders can achieve extraordinary performance levels from their followers, and they stress symbolic and emotionally appealing leadership behaviours. These leaders, known as charismatic or transformational leaders, inspire followers to go beyond their own self-interests for the good of the organization. Use the traits of a transformational leader and demonstrate how possession of such traits by leaders in the civil service can lead to productivity in the public service. 16. Relate how various disciplines contributed to the development of organization behaviour 17. Miyanda works for a software computer company preparing software programmes. One day she overhead her male colleagues boasting about the good pay were receiving for such a routine task. She asked them what they meant. She was shocked to learn that her male colleagues were getting one million Kwacha more than her. When she complained, company management denied but the pay slips showed otherwise. Miyanda, the only woman in the group therefore got a lower pay than her male counter parts, despite the fact that they perform similar work and had the same qualifications. Study the passage and using your knowledge about the equity theory of motivation, explain the feelings and emotions of employees in modern organizations like Chipo and Edna arising out of this situation. Thereafter, demonstrate how the equity theory can be applied in modern in order to promote fairness in modern organization 18. write detailed notes on a) and b) (a) In detail Contrast Type A Personality from Type B Personality (b) In detail Contrast Internal Locus of control from External Locus of control 19. With the use of practical examples, write detailed notes on the following concepts. (a) Emotional Intelligence (b) Big Five Personality Model 20. With the use of relevant examples, explain three leaderships styles, in doing state the right situation / circumstances when they can be used 21. With the use of practical examples, write detailed notes on various perceptual errors and how they can be avoided. 22. Compare and contrast Maslow's Hierarchy of Needs theory with the Alderfer's ERG theory 23. Armstrong has observed that conflict is in itself not to be deplored: it is an inevitable concomitant of progress and change. What is regrettable is a failure to use conflict constructively. Effective problem solving, constructive confrontation and the use of facilitating and counselling skills can also open up channels of discussion and cooperative action. Using practical examples, assess the validity of Armstrong's statement. 24. Assess the validity of the assertion advanced by psychoanalytic thinkers that 'early childhood is paramount in understanding adult personality'. 25. Ms. Mary Mulenga, a Chef works for one of the five Star Hotels in Kitwe, Zambia. The nature of her job requires that she works for long hours. Her supervisor Mr. Covid Banda does not let her use initiative and experience when performing duties. He instead prefers his ways of working to her ways. This situation has reduced the standard of meals prepared by the hotel, and clients are slowly shunning them. Ms. Mulenga tried to engage Mr. Banda on several occasions but all was in vain. In fact, Mr. Banda started reprimanding Ms. Mulenga in front of clients and subordinates whenever she failed to follow the instructions given. Seeing the insubordination from Ms. Mulenga, Mr. Banda stopped giving her off days. Using a leadership theory of your choice, discuss the behavior of Mr. Banda. In so doing, what pitfalls of leadership has been demonstrated by Mr. Banda. 26. In psychology, perception is the process of recognizing and interpreting sensory stimuli. Describe the three stages of perception and give an example of each. 27. Explain the five traits associated with the Big Five personality model? 28. Explain the three main types of groups and how they are formed? 29. Compare and contrast the Principles of Motivation according to Maslow and Herzberg. 30. Explain five advantages and disadvantages of groups in the workplace? 31. Explain some strategies that can be used to effectively manage conflict within a team 32. Explain the difference between positive and negative reinforcement in organizational motivation? 33. Explain the five-factor model of motivation, and how it can be applied to increase employee retention rates. 34. Analyze the relationship between environmental conditions and trait-based leadership effectiveness. 35. Critically analyse the common practices and strategies used for improving individual and group performance within an organization? 36. Discuss how the concept of situational leadership is applicable in solving challenges in the workplace. 37. Explain how workforce diversity contribute to organizational culture? 38. Analyze how leaders can identify and exploit cultural advantages to create competitive advantages? 39. Identify the major types of learning theories in organizational behavior? 40. With practical examples explain how social learning theory is relevant to the modern workplace? 41. Identify roles a company culture play in the development of positive job attitudes? 42. Identify strategies that a leader can use to align team goals and attitude towards achieving high performance? 43. Demonstrate how organizations can use nonfinancial rewards to motivate employees? 44. Show how emotional intelligence influence decision-making and relationships? 45. Outline strategies that can be employed to reduce the impact of perceptual errors in the workplace? 46. Explain some biases and heuristics lead to inaccurate perceptions of employees?