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1- Cul es la manera correcta para lograr la satisfaccin del cliente? 2- Que herramientas se deberan utilizar para medirla? 3- La manera de promover
1- ¿Cuál es la manera correcta para lograr la satisfacción del cliente? 2- Que herramientas se deberÃan utilizar para medirla? 3- La manera de promover la ética en la organización? 2Referencias...
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