1- describe likert's leadership systems using this way of categorising leadership styles , explain what type of leadership you would expect to see at nordstrom , and justify the choice using information from the case study of nordstrom

2- how do you think that the staff at nordstrom would learn about what is considered " good judgement " and explain what this kind of of learning process is called and how it typically works use evidence from the nordstrom case

3- consider wether the staff at nordstrom belong to strong groupe . discuss what makes this group strong or weak by drawing from nordstrom case study