1.

Describe the benefits and applications one of the engagement models below:

The Zinger model

NEHRA's model

The global employee

Employee owners

Q4

Select four forms or methods that can be used to keep stakeholders engaged in a program. When would you use each?

q5

Describe the four types of stakeholders below:

Users

Governance

Influencers

Providers

q6

Explain the importance of having a communication policy and procedure within an organisation and list a few examples of or organisation policies and procedures that can impact program management.

q7

Explain the following program objectives in relation to stakeholders:

Financial objectives

Quality objectives

Technical objectives

Compliance objectives

Business objectives

Performance objectives