1. Discuss the difficulties faced by software producers. 2. Discuss ways software customers can protect themselves from substandard software products. 3. Discuss how the following are used to protect a software customer: - Implied warranty - Express warranty - Disclaimer - Strict liability 4. It has been said that software's problems are a direct result of its differences from hardware. Discuss. 5. Discuss the elements of software quality. How can software quality be a solution to many of software's liability problems