1. Geller (2003) discusses the controversy in behavior-analytic circles around the use of the word "intrinsic". Explain the difference between intrinsic and extrinsic consequences and how both can help or hinder motivation.

Reference Geller, E. S. (2003). Leadership to overcome resistance to change.Journal of Organizational Behavior Management, 22, 29-49.

2. "Trust" and "buy in" are all-too-prevalent hot words in management topics of conversation. Explain how proper and consistent contingency management by leadership can impact trust. How would use this to impact client rapport as a consultant?