1. Growing markets reduce the pressure to take customers from competitors.

A. True B. False

2. Absenteeism can challenge a manager's ability to control costs and performance but most companies don't believe this.

A. True B. False

3. Functional managers are responsible for the efficiency and effectiveness of an area, such as accounting or marketing.

A. True B. False

4. Who concluded that, to meet the many demands of performing their functions, managers assume multiple roles. (pick one of the following)

A. Heizenberg

B. Mintzberg

C. Playzen

D. Jansen and marley

5. Increasingly, we live in a world where good management requires good leaders and _________ (Pick one)

A. flexible days off

B. leadership

C. 40 hr. work weeks

D. employee paid Time off

6. The Big Five dimensions are: (Choose only one answer)

A. openness, conscientiousness, extraversion, agreeableness, and leadership B. openness, conscientiousness, extraversion, agreeableness, and Neuroticism C. openness, aggressiveness, extraversion, agreeableness, and Neuroticism D. openness, conscientiousness, extraversion, agreeableness, and patriotism.

7. Extraversion is the degree to which a person is outgoing, talkative, sociable, and enjoys socializing.

A. True B. False

8. Disagreeing with the status quo may create conflict, and agreeable people may avoid creating such conflict.

A. True B. False

9. Managing employees with low self-esteem is never challenging.

A. True B. False

10. The values that are important to a person tend to affect the types of decisions they make, how they perceive their environment, and their actual behaviors.

A. True B. False

11. Very few people suffer from self-enhancement bias.

A. True B. False

12. First impressions, once formed, are resilient to contrary information.

A. True B. False

13. There are at least two systematic ways in which companies can track work attitudes: (1) Company sponsored events and (2) Choice of movies watched over the last 6 months.

A. True B. False

14. Early management principles were born of necessity. The most influential of these early principles were set forth by Henri Fayol a French mining engineer.

A. True B. False

15. Frederick Winslow Taylor, a contemporary of Fayol's, formalized the principles of math, scientific nuclear development, and management in his 1911 book, The Principles of Scientific Management

A. True B. False

16. Who said, leadership at one time meant muscle; but today it means getting along with people.

A. Donald Trump

B. Indira Gandhi

C. Taylor Swift

D. Joe Biden

17. In the corporate world, a social network is made up of individuals who share an employer and, potentially, other interests as well.

A. True B. False

18. According to the Wall Street Journal, the world's most dynamic social networking site has "a vast amount of management experience."

A. True B. False

19. Communications technologies and the Web let employees work from anywherearound the corner or around the worldand require special attention to managing communication.

A. True B. False

20. firms with clearly communicated, widely understood, and collectively shared mission and vision have been shown to perform at a lower level than those without them.

A. True B. False