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1. How does the distribution of physical products differ from the distribution of services? Give examples in your answer. 2. Using your own service example,

1. How does the distribution of physical products differ from the distribution of services? Give examples in your answer.

2. Using your own service example, describe how advances in technology have changed the delivery

infrastructure of that service over time.

3. Explain the concept of scheduling demand for a service, using an example other than a restaurant.

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