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1. Identify the type of organization ClI is and its chief characteristics. Where would Cil map in a construct such as Figure 1.3? 2. What

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1. Identify the type of organization ClI is and its chief characteristics. Where would Cil map in a construct such as Figure 1.3? 2. What does the organization do, in a broad sense? Visualizing the cruise company as a transformation process, draw a simple diagram (like Figure 1.2) showing the inputs, resources, and outputs. Explain how customer feedback and performance information might be collected. 3. Explain how the location of Cruise International might affect the company. What implications might result from the organization's location? Identify CHI's customer base. 4. Identify the different departments on a typical cruise ship. Identify the type of personnel needed in each department

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