1. If you were an HR executive at Wegmans, would you focus more on internal recruiting or an external recruiting? Would your strategy for higher-level positions differ from your strategy for lower-level positions? How would current economic conditions influence your strategy?

2. As an HR executive at Wegmans, you need to hire a group of new employees as part of your management-trainee programpeople who will be put on a track leading, ultimately, to positions as store managers. Briefly outline your program for developing the employees.

3. If you were an employee at Wegmans, how would you expect your annual performance appraisal to be conducted? Given the companys customer-relations strategy, which appraisal methods do you think would be most appropriate?