1. In the article "Leadership that Gets Results," Daniel Goleman suggests that there is a relationship between three concepts: the elements of emotional intelligence, the six leadership styles, and an organization's climate. Describe the way he believes that these concepts influence each other. You may include a drawing with boxes, arrows, and the like if that helps you to explain your thinking. Ultimately, he argues that these concepts influence organizational performance. Do you think he makes a compelling case for his position?

2. Goleman uses an image of a golf bag with multiple clubs in it. What does this image symbolize?