1. List the users or stakeholders of the Learning and Development Strategy at IWA. 2. Identify the methods of learning and development chosen by IWA for its employees. 3. How does IWA identify the learning and development needs of the organization? 4. What are the various policies that IWA has used to develop the Learning and Development strategy? List them. 5. Identify the learning and development approaches used by IWA. 6. Briefly describe the Kirkpatrick model of evaluation