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1. Map the current state of the process 2. Study the process and come up with a minimum of five why questions about tasks in
1. Map the current state of the process
2. Study the process and come up with a minimum of five "why" questions about tasks in the process.
3. Identify non-value added tasks and list them as "waste".
4. Map the new improved future state of the process.
1. Map the current state of the process
2. Study the process and come up with a minimum of five "why" questions about tasks in the process.
3. Identify non-value added tasks and list them as "waste".
4. Map the new improved future state of the process.
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