1. Match the phrases in List 1 with the definitions in List 2 (each response is worth 10 points for a total of 50 points). List 1 i. Questionnaires ii. Interviews iii. Observation iv. Phenomenology v. Ethnography List 2 a. may be direct or indirect b. study of the "lived" experience c. are usually synchronous and often face-to-face d. uncovers the social organization of activities e. usually answered asynchronously either on paper or online