1. One product where a very wide range of product types is valued by customers is that of domestic paint.

Most people like to express their creativity in the choice of paints and other home-decorating products

that they use in their homes. Clearly, offering a wide range of paint must have serious cost implications

for the companies which manufacture, distribute and sell the product. Visit/Remember a store which

sells paint and get an idea of the range of products available on the market. How do you think paint

manufacturers and retailers manage to design their products and services so as to maintain high variety

but keep costs under control? (Marks 10)

2. How would you evaluate the design of your Operation Management textbook? (Marks 10)

3. Suppose, you are doing a business. Mention the type of business, and what would be your business'

Supply Network Perspective? Explain with appropriate and clear example for each one. (Marks 10)

4. Visit/Remember a supermarket and observe people's behavior. You may wish to try and observe which

areas they move slowly past and which areas they seem to move past without paying attention to the

products. Try and verify, as far as you can, some of the principles that were outlined in the layout

pattern/decision. If you were to redesign the supermarket what would you recommend?