1.

Open-book management can be especially effective_____.

a. In companies that have few competitors, because if their financial information leaks them there isnt really anyone to take advantage of it

b. If your company has a large number of fence-sitter employees, because they will be motivated to keep the company profitable in order to keep their jobs

c. When companies are facing tough times because employees can creatively find ways to save the company money

d. During profitable times because then employees know it is acceptable to make riskier financial decisions

2.

Managers should work to only empower those employees that show they deserve empowerment. True or False

3.

You are a chaplain. An employee comes to you stating that they're really struggling at their job because, while they really like their work, they can't find enough people to connect to at their workplace and therefore they are thinking about quitting. Using McClelland's analysis of needs, what area are they struggling in and how might you suggest they address their need?

a. Suggest that they take on a more challenging project and their desire for great social interaction will likely go away.

b. Suggest that they work hard in order to earn a promotion or apply for a new job where they manage people.

c. Suggest some ways to feel more grounded by engaging in meditation or perhaps encourage them to engage in introspection

d. Suggest that they look to join a social club at work or apply for a position where they interact with people more

4.

Why does offering stock options to employees tend to lead to greater employee loyalty to the company?

a. Stock options allow employees to buy stock at a fixed price, so if the companys stock price has risen since that price was fixed, they can make money through buying company stock

b. Employees who have bought stock in the company are offered bonuses and promotions, which in turn increase their loyalty to the company

c. Stock options used to only be offered to company executives, so by offering a stock option to non-management employees the company is treating non-management employees like executives.

d. When a stock option is offered, the company is communicating to the employee that their input is desired since the company listens to its stockholders.

5.

One benefit of high employee engagement is that, due to their high level of job satisfaction, employees are less likely to report unethical behavior. True or False?

6.

Open-book management is a strategy where employees who normally may not have information about the company's financial state are given access to it so that they can make more informed choices. True or False?

7.

When a manager empowers employees well, the employees________.

a. Take on aspects of a managerial role

b. Can use this power to become adversarial, so managers must be careful

c. No longer require that their lower level needs be met

d. Show that they dont need supervision

8.

Which of the following descriptions would best encapsulate an excellent

a. They work to archive substantial change in their employees, making them more empowered

b. They are an expert at intuiting outcomes without needing to resort to quantitive measures

c. They help employees overcome their weaknesses to become well-rounded

d. They recognize and develop an employees strengths

9.

A Scanlon-type gainsharing plan motivates employees to improve operations by _______.

a. Threatening to dock pay unless certain benchmarks are met

b. Openly sharing financial information with employees

c. Sharing any savings that occur with employees

d. Giving each employee the option to buy company stock at a reduced price

10.

Smaller companies tend to have _____ levels of employee engagement when compared to larger companies.

a. About the same

b. Moderate

c. Lower

d. Higher

11.

Which aspect of meaningful work would best capture the satisfaction one feels at work when one creates a surprising simple mechanism that solves a complex problem?

a. Developing and becoming self

b. Serving others

c. Experiencing unity with others

d. Expression ones full potential

12.

An employee performance huddle at the end of the day_________.

a. creates competition among employees for the informal title of best achiever

b. tends to discourage lower performing employees because they are forced to share the problems they were unable to solve

c. can encourage gossip amongst employees, thus it should be tightly monitored

d. allows employees to end the day sharing something they achieved with fellow team members

13.

Which of the following options provides the most empowerment to employees?

a. promoting employees from within rather than bringing in outside hires

b. taking surveys to measure employee opinion on key decisions

c. giving employees company stock so they can guide company decisions

d. providing employees with health benefits so they can do their best work

14.

Which option best summarizes the relationship between an ethical workplace culture and employee engagement?

a. There is a general fear around reporting misconduct since it is rare, which enables a moderate level of employee engagement.

b. Employee engagement is low because management is skilled at performing their jobs, so there is little need for employee engagement.

c. There is a high level of employee engagement, but most of it is misguided and focused on ethical minutiae rather than the success of the company.

d. Employees have leaders who have good moral character, which leads to good communication and highly engaged employees.

15.

How does profit sharing increase loyalty to ones company?

a. Generally it takes several years for an employee to fully access the profit sharing, which leads to higher employee loyalty.

b. Profit sharing involves the creation of a union, which has been shown to increase loyalty to one's company.

c. Under this arrangement, employees are not paid unless the company is profitable, so they are especially motivated to do what is in the company's best interests.

d. When a profit sharing plan is put into place employees sign long term contracts with the company that serve to increase company loyalty.