1- Provide some customer retention strategies which benefits organizations?

2- What actions are involved before the final decision to buy or consume a product and services?

3-Before making a major purchase, what types of data do you gather?

4-What types of data are most compelling to you? Do you buy impulsively?

5- If so, what type of products do you buy impulsively?

6- Are there ways in which you want to improve your own consumer behavior?

please cite your answers and provide the references , answer each question separately and avoid plagrism