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1. Provide some examples of front-of-the-house and back-of-the-house service operations. 2. What strategy do you think was used in selecting the location of your university?

1. Provide some examples of front-of-the-house and back-of-the-house service operations.

2. What strategy do you think was used in selecting the location of your university? Could there be a better location?

3. How do supply chain management activities differ between services and manufacturing companies? In what ways are these activities alike?

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