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1 . Scenario: One of your customers has been using automation tooling for some time, and the team is trying very hard to convince them
Scenario: One of your customers has been using automation tooling for some time, and the team is trying very hard to convince them to also look at Ansible Automation Platform.
Question: During your conversation about their automation strategy, which customer response would lead you to investigate further as opposed to moving forward or proceeding with caution
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Right now, there is no real budget or initiative where we could fit Ansible Automation Platform, but perhaps down the road we can. If we eventually migrate off Puppet or BMC Bladelogic, we might be willing to pay for Ansible Automation Platform.
We are prioritizing our automation initiative because several work streams rely on it We need Ansible Automation Platform to complete our cloud migration project in time to meet our contract with AWS.
Our CIO has mandated that everything with AWS must be done with AWS CloudFormation. They have standardized
on it for some time and set up an entire community of practice on automation that is focused on CloudFormation and Terraforms. Adding another tool like Ansible Automation Platform does not make sense given the recent investments we have made.
We are using community Ansible and have been very happy with it but on a small scale.
Scenario: It is the beginning of a new fiscal year and you were assigned a new account, ABC Works. You know
they are a decentlysized RHEL shop, but you have few details other than that Cindy, the Linux architect, is the
main Red Hat contact and champion.
You have set up a lunch with Cindy to introduce yourself and learn more about how they are using Red Hat technologies and if there is an opportunity to crosssell additional products such as Ansible Automation Platform.
Question: Which questions would you ask Cindy during early conversations?
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Does your organization have an automation strategy, and what are its main goals?
Do you understand the difference between community Ansible and Ansible Automation Platform?
Which group owns the current automation strategy internally?
How are you using automation today, which tools are you using, and which use cases are they for?
Scenario: Your customer is looking at a large network automation program. There is a new SVP in charge of the network group who was a developer in a prior life. The SVP is pushing a lot of dramatic changes to the network group and is interested in meeting with you to learn more about how Red Hat has helped other customers with their network automation workstreams.
Question: Which customer response would lead you to proceed with caution based on a networkedge automation use case?
We are using Itential Pronghorn with Ansible built in I do not think Ansible Automation Platform makes sense given the investment and networkspecific functionality that Itential Pronghorn offers us Also the networking team does not collaborate with the other groups; we want to keep our automation program specific to only networking and we have invested a lot of time and resources in Itential Pronghorn.
Our partner WWTAheadConverge has been talking up Ansible, and we want to go with an enterprise platform such as Ansible Automation Platform for our network transformation program to get closer to NetOps.
We are automating parts of our network but not programmatically and not as part of a larger automation program. It is more of a grassroots initiative where some people are using community Ansible for their
individual responsibilities.
We have invested a lot in Cisco NSO as part of a larger Cisco buy we made years ago. However, despite that investment, parts of our organization are still using community Ansible and not NSO, and they are doing it without explicit management approval or sponsorship.
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