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1) The purpose of the six sigma methodology is to: A. Reduce waste B. Reduce variation C. All answers are correct D. Reduce costs 2)
1) The purpose of the six sigma methodology is to:
A. Reduce waste
B. Reduce variation
C. All answers are correct
D. Reduce costs
2) What activity is done in the Define phase?
A. Identify causes
B. Identify the customer
C. Analyze the process
D. Find solutions
3. Which of the following is an example of a poka-yoke?
A. Scanning patient wristbands to ensure proper identification
B. Disciplining employees who do not follow the process
C. Developing a standard operating procedure
D. Employee training on the standard process
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