1. Think about a time when you either received really good customer service or really terrible customer service. Then think about how competitive the market probably is/was.

Describe your experience and why you think the market was competitive or not very competitive addressing the characteristics of a competitive market that we learned in the chapter. Do you think the amount of competition in the market had an impact on the quality of customer service you received (explain)?

Please don't forget to respond to a classmate.

2. Please describe a personal experience you have had with price discrimination. Remember that in order to be considered price discrimination it has to be the exact same product sold at different prices to different groups of people.

Don't forget to respond to one of your classmates.

3. Please describe a product that you will only buy the name brand of (not the generic version). Explain why you only buy the name brand. Does the name brand cost more than the generic version? Why is it worth the extra money?

Don't forget to respond to one of your classmates.