1. True or False: In seeking to improve processes, a company should select as many projects as possible to maximize the positive impact on quality.

2. Six Sigma Organization should only launch projects they can:

Select one:

a. Fund

b. Support with people resources.

c. Manage

d. All of the above

e. None of the above

3. Order the following 5 steps for identifying viable Six Sigma improvement projects:

1. Create unique business criteria.

2. Brainstorm and describe potential projects.

3. Use business criteria to prioritize project lists.

4. Perform a data-based review of the current state of the organization.

5. Apply some basic criteria to shorten the list.

4. Regarding performance, ________ sources of information include complaints or issues raised by employees, existing performance metrics or reports, financial reports, and quailty reports, while ________ sources of information include VOC (Voice of the Customer) tools.

Select one:

a. internal, external

b. external, internal

5. True or False: More than one brainstorming session may be necessary in order to make a list of possible Six Sigma Projects.

6. Which of the following is NOT a basic criteria that can be used to filter the initial list of possible Six Sigma Projects?

Select one:

a. items can be removed if there is no significant difference between the desired state of a product or service and the current state

b. items can be removed if they have very obvious problems and/or solutions

c. items can be removed if the solution to the problem seems hopeless

7. Which of the following is NOT a unique business criteria used to further filter the list of possible Six Sigma Projects?

8. A ________ is used in the final step of identifying viable Six Sigma improvement projects in order to easily select the priority projects based upon business criteria.

Select one:

a. Project Viability Model

b. Selection Matrix

c. Any of the Above

d. None of the Above

9. Which of the following is NOT one of the 15 criterion used in the Project Viability Model?

Select one:

a. Definition of defect

b. Redesign

c. Required Investment

d. Team Training

10. The 15 point Project Viability Matrix works best within a _____ structure.

Select one:

a. DMADV

b. DMAIC