1. What are some of the major types of KM roles or jobs that exist in organizations today? Describe

the types of tasks that each would be expected to carry out.

2. How would you devise a training program or a course curriculum to train KM professionals in

the critical job skills they will need in the workplace?

3. What types of competencies should be present in a good KM team? What is the contribution of

each skill set?

4. List some of the major types of organizations that offer KM positions and discuss why they need

these KM skills.

5. Compare and contrast professional KM training courses with academic degree programs that

integrate KM within their curricula.

6. What core skills will KM professionals need in the next five years? Why do you feel these will be

important in the future?

7. In your opinion, what are the three critical ethical issues facing KM? Why have you selected

these as being critical?

8. Draft a sample code of ethics for KM professionals. Explain/justify each element in your

proposed code. What would be the best way of publicizing this? How would you make sure that

KM professionals practice KM in an ethical fashion?