1. What are the characteristics of a project? How do projects differ from 'operational' work?

2. Describe these project management tools, and explain how they contribute to the management of a project:

a. Stakeholder register

b. Work Breakdown Structure (WBS)

c. Risk register

3. What sources of information might be used to define the parameters (scope) of a project?

4. Explain how risks in a project are identified and managed.

5. Explain what an organisation's 'mission statement' is, and how it relates to the projects an organisation undertakes.

6. What behaviours/practices enable effective administration, implementation and monitoring of the various areas of a project (e.g. changes, quality assurance, human resources/teams, budgets, recordkeeping and reporting)?