1. What are the four problems to address in managing multicultural teams? What are the techniques for resolving these multicultural problems?

2.Explain the dictator-by-default syndrome. Explain how to take action and not avoid the problem.

 

3. Describe the five principles for leading teams. Define "Virtuoso" teams and how to set them up.

 

4. Describe the items on the Checklist for managing your boss. What other important issues are covered in this article?