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1. When Alex called Hertz and asked about the price to rent a vehicle, and Hertz responded with the price. 2. When Alex got to

1. When Alex called Hertz and asked about the price to rent a vehicle, and Hertz responded with the price.

2. When Alex got to Hertz to pick up his car, there were several customers ahead of him and was glad to see there were several chairs in a waiting area for him to sit and wait since he had sprained his ankle recently.

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