1, Which group of managers is concerned with the value of the assets of the organization and the wisdom of investment strategies?

a. Production and operations managers

b. Marketing managers

c, Senior managers

d, finance managers

2. When John Scully, former CEO of Apple Computer, said, "The issue is how do I get all the information I want without getting all the other junk that is out there," he was talking about?

a. effective control techniques.

b. the difficulty of the planning function.

c. appropriate information processing.

d. the complexity of information gathered

3. Melinda, the CEO of Channel 3 TV, recognizes that English is not the primary language of many people in her service area, yet surveys show that these people are watching her television station. She decides to persuade advertisers to include subtitles in their commercials. In this example, Melinda identifies a

a, a strength.

b, a threat.

c, a weakness.

d. an opportunity.

4, When the filling department at Tropicana Orange Juice discovers that the filling machine is routinely under-filling orange juice bottles, the department is dealing with

a. a symptom of a problem, not the problem itself.

b. an obvious and serious problem in the organization.

c. a lack of brainstorming and creative thinking.

d. poorly trained machine operators.